The Mediating Role of Job Burnout in the Effect of Organizational Politics on Turnover Intention: A Study on City Center Hotels in Egypt

Document Type : Original Article

Authors

1 Faculty of Tourism & Hotels, Alexandria University, Alexandria, Egypt

2 Hotel Studies Department, Faculty of Tourism & Hotels, Alexandria University, Alexandria, Egypt.

Abstract

This study aimed at examining the mediating role of job burnout in the effect of organizational politics perception on turnover intention among employees of city center hotels in Egypt. The mixed-mode survey administration, combining paper and web-based self-administrated questionnaires, was used to collect the required data. The total number of collected questionnaires was 153, however only 140 of them were valid for the statistical analysis, after excluding a number of 13 incomplete questionnaire forms. The results revealed that the organizational politics perception has a significant positive effect on both turnover intention and job burnout. Moreover, job burnout was found to have a significant positive effect on turnover intention. Furthermore, the results pointed out that job burnout partially mediates the effect of organizational politics perception on turnover intention. Some managerial implications were presented regarding organizational politics, turnover and job burnout that could help hospitality practitioners minimizing such issues in their organizations.

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